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Oh, man, it's clobberin' time.
OK, the folks at Reseller Ratings are going to get an earful of this one and so is SVC. Totally unacceptable. They have neither explained nor apologized when they are in clear violation of their own shipping policy.
From: "Svcompucycle" <shipping@svcompucycle.com>(through Yahoo! Store Order System)
X-DSMTPFooter: true
X-Rcpt-To: <niralisse@s...>
X-DPOP: Version number supressed
Thank you again for your order from SVC. 1(408)292-5292
The following items have been shipped to:
Jon Owens
using UPS Ground Residential
[items enumerated]
From: "Jonathan Owens" <jonathan@t...>
To: "Svcompucycle" <shipping@svcompucycle.com>
Sent: Saturday, November 16, 2002 6:03 PM
Subject: Re: order svcompucycle-23053 from Svcompucycle
I placed this order on Monday the 11th at 4:30pm, shouldn't it have shipped on Tuesday the 12th according to your "Platinum Policy" as follows:
"Orders recieved after 3:00PM PST will ship the next day."?
I love your parts and prices but this shipping discrepancy is confusing and frustrating. Please explain!
Jonathan.
From: "SVCompucycle" <shipping@svcompucycle.com>
To: "Jonathan Owens" <jonathan@trupoetry.com>
Subject: Re: order svcompucycle-23053 from Svcompucycle
Date: Mon, 18 Nov 2002 19:28:42 -0800
Dear Valued Customer:
You are correct.
Sincerely,
SVC
OK, the folks at Reseller Ratings are going to get an earful of this one and so is SVC. Totally unacceptable. They have neither explained nor apologized when they are in clear violation of their own shipping policy.
